Project Management Tools and Techniques for Success – Christine B. Tayntor

Table Of Contents

Chapter 1 – Defining Project Management
Chapter 2 – Project Management and Change
Chapter 3 – Being Prepared
Chapter 4 – Introduction to the Case Study
Chapter 5 – Getting Started—Choosing the Right People
Chapter 6 – Ensuring It Is the Right Project
Chapter 7 – Managing Expectations
Chapter 8 – Identifying and Avoiding Risks: The Initial Risk Assessment
Chapter 9 – Drafting the Preliminary Business Case
Chapter 10 – The Critical Question: Who Is Leading the Project?
Chapter 11 – Forming the Team
Chapter 12 – Dealing with Customers and Stakeholders
Chapter 13 – Establishing the Road Map
Chapter 14 – Project Specifications and Statements of Work
Chapter 15 – Completing the Plan
Chapter 16 – Ground Rules
Chapter 17 – The Change Management Process
Chapter 18 – The Communication Plan
Chapter 19 – Monitoring the Project
Chapter 20 – Quality and Control
Chapter 21 – Organizational Readiness
Chapter 22 – When Murphy’s Law Takes Effect: Possible Problems and Ways to Avoid Them
Chapter 23 – he Final Steps
Appendix A: List of Acronyms
Appendix B: The Project Charter
Appendix C: The Functional Process Map
Appendix D: The Failure Modes and Effects Analysis (FMEA)
Appendix E: Metric Reliability Assessment Spreadsheet
Appendix F: Suggested Reading
Index